How to Cancel Netflix, Hulu, and Other Streaming Subscriptions
The average American household now pays for 4-5 streaming services, spending well over $80 per month on video subscriptions alone. If you've decided it's time to trim the list, the good news is that every major streaming service lets you cancel online. The bad news? They don't always make it easy to find the cancel button.
This guide walks you through the exact steps to cancel Netflix, Hulu, Disney+, Max, Paramount+, Peacock, Apple TV+, and Amazon Prime Video. We've also included tips for dodging common retention tactics and keeping track of what you've cancelled so you don't accidentally re-subscribe. If you suspect you have forgotten subscriptions silently billing you, this is a great place to start cleaning house.
How to Cancel Netflix
Cost: $6.99/month (Standard with Ads) to $22.99/month (Premium)
- Log in to your Netflix account at netflix.com and click your profile icon in the top-right corner.
- Select Account from the dropdown menu.
- Under the Membership & Billing section, click Cancel Membership.
- Confirm by clicking Finish Cancellation. Your access continues until the end of your current billing period.
Tip: Netflix keeps your profile data and watch history for 10 months after cancellation, so you can pick up right where you left off if you resubscribe later. This makes it easy to rotate Netflix in and out seasonally.
How to Cancel Hulu
Cost: $7.99/month (with Ads) to $17.99/month (No Ads)
- Go to account.hulu.com and log in with your credentials.
- Click your account name, then select Account.
- Under Your Subscription, click Cancel.
- Hulu will present retention offers. Scroll past them and click Continue to Cancel, then confirm.
Tip: If you subscribed to Hulu through the App Store or Google Play, you'll need to cancel through your device's subscription settings instead. Hulu's website can't cancel subscriptions billed by Apple or Google.
How to Cancel Disney+
Cost: $7.99/month (with Ads) to $13.99/month (Premium, No Ads)
- Log in at disneyplus.com and click your profile avatar in the top-right corner.
- Select Account, then scroll to the Subscription section.
- Click your Disney+ subscription and select Cancel Subscription.
- Choose a cancellation reason, then confirm. You'll retain access through the end of your billing cycle.
Tip: If you're on a Disney Bundle (Disney+, Hulu, ESPN+), cancelling Disney+ separately may not be possible. You'll need to cancel the entire bundle and resubscribe to the individual services you want to keep.
How to Cancel Max (Formerly HBO Max)
Cost: $9.99/month (with Ads) to $16.99/month (Ultimate, No Ads)
- Sign in at max.com and click your profile icon in the upper-right corner.
- Go to Settings, then select Subscription.
- Click Cancel Subscription and follow the on-screen prompts.
- Confirm cancellation. Max may offer you a discounted plan or a free month — decline if you truly want to cancel.
Tip: If your Max subscription is bundled through a cable or internet provider (like AT&T or Verizon), you need to contact that provider directly to cancel. The Max website can only manage direct subscriptions.
How to Cancel Paramount+
Cost: $5.99/month (Essential with Ads) to $11.99/month (with Showtime, No Ads)
- Visit paramountplus.com and sign in to your account.
- Click your profile icon and go to Account.
- Under the Subscription section, click Cancel Subscription.
- Paramount+ will ask why you're leaving and may offer a discount. Select Continue to Cancel and confirm.
Tip: Paramount+ often runs promotional pricing for returning subscribers. If you cancel and wait a few weeks, you may receive an email offering 50% off or a free trial to come back.
How to Cancel Peacock
Cost: $5.99/month (Premium with Ads) to $11.99/month (Premium Plus, No Ads)
- Log in at peacocktv.com and click your account icon.
- Select Account, then navigate to Plan & Payment.
- Click Cancel Plan and follow the prompts.
- Confirm your cancellation. Peacock reverts to the free tier (with limited content) at the end of your billing period.
Tip: Unlike most streaming services, Peacock has a free tier with a limited library. After cancelling your paid plan, you still have access to some content without paying anything.
How to Cancel Apple TV+
Cost: $9.99/month
- On your iPhone or iPad, open Settings and tap your name at the top.
- Tap Subscriptions to see all your active Apple subscriptions.
- Find Apple TV+ in the list and tap it.
- Tap Cancel Subscription and confirm. On a Mac, you can do this through the App Store > Account Settings > Subscriptions.
Tip: Apple TV+ is often included free for 3 months with new Apple device purchases. Check your subscription settings to see whether you're on a free trial that's about to convert to a paid plan.
How to Cancel Amazon Prime Video
Cost: $8.99/month (standalone Prime Video) or $14.99/month (full Amazon Prime membership)
- Go to amazon.com and sign in. Navigate to Account & Lists > Memberships & Subscriptions.
- Find your Prime membership or Prime Video subscription and click Manage Membership.
- Select End Membership (or Cancel Subscription for standalone Prime Video).
- Amazon shows multiple confirmation screens warning you about lost benefits. Click through each one and confirm your cancellation.
Tip: If you have a full Amazon Prime membership, cancelling removes not only Prime Video but also free shipping, Prime Music, Prime Reading, and other benefits. Consider switching to standalone Prime Video at $8.99/month if you only use the streaming.
Tips for Avoiding Retention Traps
Streaming services are designed to make cancellation as friction-filled as possible. Here's how to push through without second-guessing yourself:
- Don't accept the first offer. Most services will show you a discounted plan or a free month when you try to cancel. If you genuinely want to leave, ignore these. You can almost always get the same offer (or better) by resubscribing later.
- Check for prorated refunds. Some services offer partial refunds if you cancel mid-cycle, especially on annual plans. It never hurts to contact customer support and ask.
- Note your billing date before cancelling. Most streaming services let you keep access until the end of your current billing period. Cancel early in the cycle so you don't forget and get charged for another month.
- Screenshot your cancellation confirmation. Keep proof that you cancelled. Some services have been known to continue billing after a cancellation request, and a screenshot gives you leverage when disputing the charge.
If you want detailed cancellation guides and renewal reminders built right into your phone, CustomSubs includes step-by-step instructions for dozens of popular services.
Keep Track of What You Cancel
Cancelling is only half the battle. The other half is making sure the charge actually stops — and that you don't re-subscribe on impulse a week later. The average person who cancels a streaming service resubscribes within 6 months, often because they forgot they already cancelled or because a single new show pulled them back.
A subscription tracker like CustomSubs helps you stay on top of everything. Add all your streaming services, set renewal reminders, and mark subscriptions as cancelled when you're done. If a service keeps billing you after cancellation, you'll catch it immediately instead of discovering it 3 months later.
The best part? CustomSubs is completely private and works without linking your bank account. No sign-up required, no data leaves your device, and reminders work even offline. It's the simplest way to take control of your streaming budget without handing over your financial data to another app.
Take control of your streaming subscriptions
Track every subscription, get reminders before you're charged, and cancel with confidence. CustomSubs is free and 100% private.